“A nearly impenetrable thicket of geekitude…”

June 2010

Bureaucracies and Thermodynamics

Another eternal principle, well put:

Bureaucracies temporarily suspend the Second Law of Thermodynamics. In a bureaucracy, it’s easier to make a process more complex than to make it simpler, and easier to create a new burden than kill an old one.

[from The Collapse of Complex Business Models by Clay Shirky]